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Corporate Headquarters
Nashua Office Park
98 Spit Brook Road, Suite 201
Nashua, NH 03062-5737 USA
Tel: 603.897.1200
Fax: 603.897.1300
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Situation Management Systems, Inc.
Web Site Privacy Statement
This document was last
updated on April 20, 2010.
1. ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS
Smsinc.com is committed to protecting your privacy.
This Privacy Statement sets forth our current privacy
practices with regard to the information we collect
when you or your computer interacts with our web site.
By accessing www.smsinc.com, you acknowledge and fully
understand Situation Management Systems, Inc “SMS” Privacy
Statement and freely consent to the information collection
and use practices described in this web site Privacy
Statement.
2. PARTICIPATING MERCHANT POLICIES
Related services and offerings with links from this
web site, including vendor sites, have their own privacy
statements that can be viewed by clicking on the corresponding
links within each respective web site. Online merchants
and others who participate in SMS services are encouraged
to participate in industry privacy initiatives and to
take a responsible attitude towards consumer privacy.
However, since we do not have direct control over the
policies or practices of participating merchants and
other third parties, we are not responsible for the
privacy practices or contents of those sites. We recommend
and encourage that you always review the privacy policies
of merchants and other third parties before you provide
any personal information or complete any transaction
with such parties.
3. INFORMATION WE COLLECT AND HOW WE USE IT
SMS collects certain information from and about its
users three ways: directly from our Web Server logs,
the user, and with Cookies.
a. Web Server Logs. When you visit our web site, we
may track information to administer the site and analyze
its usage. Examples of information we may track include:
- Your Internet protocol address.
- The kind of browser or computer you use.
- Number of links you click within the site.
- State or country from which you accessed the site.
- Date and time of your visit.
- Name of your Internet service provider.
- Web page you linked to our site from.
- Pages you viewed on the site.
b. Use of Cookies
SMS may use cookies to personalize or enhance your user
experience. A cookie is a small text file that is placed
on your hard disk by a Web page server. Cookies cannot
be used to run programs or deliver viruses to your computer.
Cookies are uniquely assigned to you, and can only be
read by a Web Server in the domain that issued the cookie
to you.
One of the primary purposes of cookies is to provide
a convenience feature to save you time. For example,
if you personalize a web page, or navigate within a
site, a cookie helps the site to recall your specific
information on subsequent visits. Hence, this simplifies
the process of delivering relevant content and eases
site navigation by providing and saving your preferences
and login information as well as providing personalized
functionality. SMS reserves the right to share aggregated
site statistics with partner companies, but does not
allow other companies to place cookies on our web site
unless there is a temporary, overriding customer value
(such as merging into smsinc.com a site that relies
on third-party cookies).
You have the ability to accept or decline cookies. Most
Web browsers automatically accept cookies, but you can
usually modify your browser setting to decline cookies.
If you reject cookies by changing your browser settings
then be aware that this may disable some of the functionality
on our web site.
c. Personal Information Users
Visitors to our web site can register to purchase services.
When you register, we will request some personal information
such as name, address, email, telephone number or facsimile
number, account number and other relevant information.
If you are purchasing a service, we will request financial
information. Any financial information we collect is
used only to bill you for the services you purchased.
If you purchase by credit card, this information may
be forwarded to your credit card provider. For other
types of registrations, we will ask for the relevant
information. You may also be asked to disclose personal
information to us so that we can provide assistance
and information to you. For example, such data may be
warranted in order to provide online technical support
and troubleshooting.
We will not disclose personally identifiable information
we collect from you to third parties without your permission
except to the extent necessary including:
- To fulfill your service requests for services.
- To protect ourselves from liability,
- To respond to legal process or comply with law, or
- In connection with a merger, acquisition, or liquidation
of the company.
4. USE OF WEB BEACONS OR GIF FILES
SMS Web pages may contain electronic images known as
Web beacons, sometimes also called single-pixel gifs
that allow SMS to count users who have visited those
pages and to deliver co-branded services. SMS may include
Web beacons in promotional e-mail messages or newsletters
in order to determine whether messages have been opened
and acted upon.
5. ACCESSING WEB ACCOUNT INFORMATION
We will provide you with the means to ensure that personally
identifiable information in your web account file is
correct and current. You may review this information
by contacting us by sending an email to our support
attendant info@smsinc.com.
6. CHANGES TO THIS STATEMENT
Smsinc.com has the discretion to occasionally update
this privacy statement. When we do, we will also revise
the updated date at the top of this Privacy page. We
encourage you to periodically review this privacy statement
to stay informed about how we are helping to protect
the personal information we collect. Your continued
use of the service constitutes your agreement to this
privacy statement and any updates.
7. CONTACTING US
If you have questions regarding our Privacy Statement,
its implementation, failure to adhere to this Privacy
Statement and/or our general practices, please contact
us at info@smsinc.com
or send your comments to:
Situation Management Systems, Inc
98 Spit Brook Road, Suite 201
Nashua, NH 03062
SMS will use commercially reasonable efforts to promptly
respond and resolve any problem or question.
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