Situation Management Systems - Home of the Positive Power Influence Program
SMS Inc Home
SMS Inc Contact Us
SMS Inc Site Map
SMS, Inc. The Influence CompanyOur Experience - SMS, Inc.
What's your Influence Style?
Take our quiz now to assess your style strengths.




If you have an account,
be sure to follow us @savvyinfluencer.


Positive Power and Influence Open Enrollment Programs
For more information
and to view the program schedule.

Our next PPI Open
Enrollment Sessions:


Three-Day Special Session:
August 10-12, 2010
in Nashua, New Hampshire


Trainer Certification


Corporate Headquarters
Nashua Office Park
98 Spit Brook Road, Suite 201
Nashua, NH 03062-5737 USA
Tel: 603.897.1200
Fax: 603.897.1300

Our Experience in the Utilities Industry

Utilities are facing enormous changes as the realities of deregulation set in. Low cost competition puts pressure on high cost plants. Markets are becoming national and even global. Provider functions are being unbundled, and mergers and alliances often become necessary for survival. New power technologies and expanded services must coexist with rate reductions, and the operative philosophy is “do more with less”.

SMS has worked with many utilities to provide the skills that managers and professionals need to excel in this challenging environment. Following are some recent examples of work we have done with various organizations:

  • Deliver a core leadership program on building business relationships for all the subsidiaries of an electrical power holding company.

  • Conduct influence skills training for two major utilities to enable managers to adapt to industry changes and provide leadership for the upcoming challenges.

  • Train managers of a large southwestern utility to negotiate better agreements with both internal and external constituents.

  • Conduct performance improvement workshops for a west coast utility to train the sales organization to think and act strategically when developing new and existing customers and markets.

SMS provides on-site programs, consulting services, public workshops, and trainer certification options. Founded in 1976, we currently work with clients in more than 40 countries and in over 12 languages.

For further information on how SMS can help your organization, please contact your account manager or SMS. We will be happy to provide references from clients in the utilities industry.

Our clients in the utilities industry include:

KeySpan Energy Corp.
Northeast Utilities
PECO Energy
Public Service Electric & Gas
Southern California Edison
Southern Company
Southern Union

Back to Client Customization

Situation Management Systems, Inc. | Nashua Office Park | 98 Spit Brook Road, Suite 201 | Nashua, NH 03062-5737 USA
© 2010 SMS, Inc. All rights reserved. | Privacy Policy | Terms of Use | Tel: 603.897.1200 | Fax: 603.897.1300 | Email:
info@smsinc.com