Trainer Certification Process

Situation Management Systems, Inc. supports customers who want to develop the capability internally to deliver our programs. Our expectation does not differ from that of any other world-class training organization. We establish certification standards to protect our global reputation, the reputation of the Licensees who represent us, and the reputation of the entire family of existing SMS Certified Trainers. Equally important, these standards for trainer development and certification protect our clients and the many individuals who participate in our programs.

Step 1: Attend PPI as a Program participant.

Step 2: Attend PPI as an observer of a Certified Trainer.

Typically, SMS will have received your application for becoming a Certified PPI trainer after your completion of Step 1. At that point, SMS will provide you with your copy of the PPI Guide to Trainer Tasks.

The Guide includes a session-by-session description of the criteria for effective conduct of the Program, as detailed in the current PPI Trainer Manual. We encourage you to observe the Certified trainer who conducts the Program you are observing. As you watch how the trainer manages each session, you might wish to take some personal notes how the criteria for the session are met.

Please do not use these notes to provide feedback to the Certified trainer about how the workshop was conducted. However, you should feel free to ask any questions of the trainer off-line (that is, when the trainer has time available), that will help you clarify any of the items in the Guide.

Step 3: Attend an SMS-led PPI Trainer Seminar.

As part of your preparation for the Trainer Seminar, you will be asked to use the Guide to Trainer Tasks to assess your comfort and readiness to conduct each session of the Program. This activity will help you focus on those Program sessions that you have the most questions about, so that your work during the Trainer Seminar will be most useful to you.

At the end of the Trainer Seminar, you will be asked to reassess your comfort and readiness for each of the sessions of the Program. A candid and searching evaluation will lead you to identifying those sessions you need to work on during Step 4: Co-Training.

Step 4: Co-train PPI with a Certified Trainer.

Use your Guide to Trainer Tasks to identify, prepare for, and conduct the sessions of the Program you most need to work on. In advance of each Program you co-train, seek support and guidance from the SMS Master Trainer you worked with in Step 3, and from your Certifying Trainer if you already know who that will be. During each Program you co-train, seek support, advice, and feedback from the Certified Trainer you’re working with.

After each co-training experience, update your Guide to Trainer Tasks. Track carefully your comfort and readiness for each session of the Program. When you are ready to conduct a Program for Certification, inform SMS.

Step 5: Train PPI with a Certifying Trainer observing you.

In advance of this event, your Certifying Trainer will contact you to discuss your assessment of your comfort and readiness. During the Program, the Certifying Trainer will complete a new Guide to Trainer Tasks to evaluate your readiness, and will use this information to authorize your Certification, or to recommend any additional steps necessary to achieve Certification.

Certifying Trainers
Master Trainer